BTC/USD▲ $87,412 +2.4%
ETH/USD▲ $3,518 +1.8%
EUR/USD▼ 1.0842 -0.3%
GBP/JPY▲ 192.14 +0.6%
XAU/USD▲ $2,318 +0.9%
NASDAQ▲ 17,680 +1.2%
SOL/USD▲ $182.40 +3.1%
S&P 500▼ 5,210 -0.4%
BTC/USD▲ $87,412 +2.4%
ETH/USD▲ $3,518 +1.8%
EUR/USD▼ 1.0842 -0.3%
GBP/JPY▲ 192.14 +0.6%
XAU/USD▲ $2,318 +0.9%
NASDAQ▲ 17,680 +1.2%
SOL/USD▲ $182.40 +3.1%
S&P 500▼ 5,210 -0.4%
GET IN TOUCH

Contact Our Team

Have a question about our AI engine, your account, or partnership opportunities? Our expert team responds within minutes — not days.

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HEADQUARTERS

Dubai
Zipcode-12643

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EMAIL SUPPORT

For all general enquiries and account support:

info@bforex.trade
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PHONE & CHAT

AI chat available 24/7. Human agents available:

Zipcode-12643

AVERAGE RESPONSE

AI Bot: Instant
Live Agent: < 4 minutes
Email: < 2 hours

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Our AI triage system has categorized your query and assigned it to the right team member. Expected response: < 4 minutes for live chat or < 2 hours via email.

LIVE SUPPORT AGENTS ONLINE
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Dr. Sarah Chen

AI & Strategy Support

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Marcus Rivera

Account & Billing

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Priya Kapoor

Compliance & KYC

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BForex AI

Automated 24/7 Assistant

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Live Chat < 4 min
Email < 2 hrs
Phone Business hrs
Priority Ticket < 1 hr
FREQUENTLY ASKED

Common Questions

Quick answers to the questions our team gets asked most. Still need help? Send us a message above.

How quickly does the AI execute trades?

BForex's execution engine operates with sub-5ms latency, routing orders across 14 global liquidity providers simultaneously. Smart order routing selects the optimal venue per trade to minimize slippage and maximize fill quality.

Is my capital safe with automated trading?

Our AI risk engine enforces hard drawdown limits — by default, no single position can risk more than 2% of your portfolio. Emergency stop-loss mechanisms trigger automatically during extreme volatility. Your funds remain in your own broker account at all times — we only use API access to place trades.

Which brokers and exchanges do you support?

We currently support 30+ platforms including Interactive Brokers, OANDA, Binance, Kraken, Bybit, IG Group, Pepperstone, and more. New integrations are added monthly. Check our integrations page for the full updated list.

Can I customise the AI strategy?

Yes — you can choose from 50+ pre-built strategies, or describe your own approach in plain English using our natural language strategy builder. The AI translates your description into executable rules and backtests it automatically before going live.

What markets does BForex cover?

We cover 142 markets across Forex (all major, minor, and exotic pairs), 100+ cryptocurrencies, US and European equity indices, gold, silver, oil, and natural gas. Options and individual equities coverage is coming in Q3 2026.

How is the AI model trained and updated?

Our LSTM neural network is retrained every 24 hours on fresh market data. The training pipeline ingests 50M+ data points including price action, order flow, macro indicators, and NLP-processed news sentiment. Model updates are shadow-tested for 6 hours before going live.

What is the minimum deposit to start?

There is no minimum deposit requirement set by BForex — the minimum is determined by your chosen broker. Most supported brokers allow you to start from $100–$500. We recommend a minimum of $1,000 for the risk engine to function optimally with proper position sizing.

Do you offer an API for developers?

Yes. Our REST API and WebSocket feed give developers full programmatic access to AI signals, trade history, portfolio analytics, and model confidence scores. API documentation and sandbox access are available in the developer portal.